The following terms and conditions regulate the access and use of the URL address www.freetourslanzarote.com owned by Aboraservice S. Cooperativa.
IDENTIFICATION OF THE PARTIES
On the one hand, Aboraservice S. Cooperativa with registered office at Avda. Islas Canarias 18, 35508 Costa Teguise, Lanzarote. CIF: F35786722. Our Tourist Intermediary number: I-0004811.1 and our active tourism-hiking license number is TA-3-0025990.36.
And, on the other hand, the natural person, hereinafter USER, accesses the page to obtain information and contract the services offered through www.freetourslanzarote.com. The user declares that they are of legal age (over 18 years old) and have the necessary legal capacity to acquire the services offered through said website and to use it according to the general conditions detailed below, which they expressly declare to understand and accept.
GENERAL CONDITIONS OF USE
The user accepts the legal binding to these terms and conditions. If they do not accept these terms and conditions, they will not be able to purchase any product or service from www.freetourslanzarote.com.
www.freetourslanzarote.com may modify these Terms and Conditions at any time by posting this information online. It is the user’s responsibility to regularly review these terms to be aware of the modifications made by www.freetourslanzarote.com.
The user may not reproduce, copy, download, publish, transmit, disclose, or otherwise use the contents of the www.freetourslanzarote.com network, including texts, images, URLs, information on rates, products, etc. under no circumstances, except for their personal and non-commercial use. Any other use of contents belonging to www.freetourslanzarote.com requires the prior express written authorization of Aboraservice S. Cooperativa, which may be requested by traditional or digital mail.
The user agrees to use www.freetourslanzarote.com and affiliated websites for legitimate purposes that do not violate the rights of third parties.
The use of www.freetourslanzarote.com is intended exclusively for personal and non-commercial use, or for the legitimate request of booking any of the products and services offered. The user agrees not to use any of the websites belonging to www.freetourslanzarote.com for making any requests that may be false, fraudulent or for speculative purposes.
The page www.freetourslanzarote.com may have links to other pages not directly managed by www.freetourslanzarote.com, as informative references for our users. Www.freetourslanzarote.com has no control over these web pages and cannot be held responsible for contents and information provided by third parties.
Aboraservice S. Coop. is not responsible for any damage and / or theft that may affect users and their property during the use and enjoyment of our services and activities, and is not responsible for possible injuries, damages and accidents that users may suffer during our activities.
Aboraservice S. Coop. is not responsible for the weather conditions prevailing during the time our services / activities are in progress.
For each and any product or service that is published on www.freetourslanzarote.com, clear and exact information will be provided on the price of the product or service, indicating, if applicable, what are the possible extra expenses and the conditions of the service. The prices published on our website are expressed in Euros (€) and include the applicable taxes in each case.
Once the payment of any product has been made through this platform and any of its payment methods, the user will automatically receive a confirmation email for each purchase at the email provided at the time of booking.
The user must check their email. The receipt of this e-mail constitutes the confirmation of the reservation, without it the reservation is not considered confirmed. The user must have this confirmation email available before the start of the service or product purchased, for a possible verification by the staff of www.freetourslanzarote.com. This confirmation email is not transferable. The validity thereof is only for the date of service. Likewise, and for security reasons, the user must have a valid photo ID available.
In general, for services / products purchased through www.freetourslanzarote.com, reservations may be canceled or modified, depending on availability, at no cost until 24 hours before the start of the activity. Modifications or cancellations before that time do not imply any additional cost, except for VIP services or customized tours. VIP services or customized tours will have a specific cancellation policy, depending on the service / activity to be performed, and it will be reflected in the corresponding quote that must be approved by the user.
Date modifications up to 24 hours before the start of the activity will be possible only in case of availability and must be confirmed in writing by www.freetourslanzarote.com.
In any case, cancellations within the last 24 hours before the start of the activity / service will not be subject to any refund, except in cases of force majeure in which the circumstance that caused such cancellation will be examined.
In the event that the user does not appear at the starting point of the activity on the day and time indicated in the reservation confirmation e-mail, it will be understood that the user is forfeiting the use and enjoyment of the contracted service, thus exempting Aboraservice S. Coop. of any responsibility, in this case the user will not be entitled to reimbursement and unable to make any changes. Likewise, no refund will be made and Aboraservice S. Coop. will be exempted of any responsibility should the user leave the group after starting the activity.
We have claim forms available to our customers. To obtain it, fill in the contact form by clicking here.